Terms of use and privacy policy

  • Pernod Ricard UK Limited
    Terms of use - Download the PDF
    Last Updated: 28th February 2024

    Websites, mobile applications, and other platforms that link to these Terms of Use are operated by or on behalf of Pernod Ricard UK Limited (“the Operator” or “we” or “us”) in the United Kingdom. The Operator includes, without limitation, the family of brands listed at https://www.pernod-ricard.com/en/brands. These Terms of Use are entered into by and between you, the user, and us. These Terms of Use govern your access and use of, including any content, functionality and services offered on or through, our websites, mobile applications, or other platforms (collectively, the “Site”).

    Please read the Terms of Use carefully before you start to use the Site. By using the Site, You accept and agree to be bound and abide by these Terms of Use and our Privacy Policy, found at https://www.pernod-ricard.com/en/locations/uk, incorporated herein by reference.

    We may change the Terms and Conditions from time to time and at any time without notice to you, by posting such changes on the Site.

    BY USING THE SITE, YOU ACCEPT THESE TERMS AND CONDITIONS AND AGREE TO ABIDE BY THEM.

    If you do not agree to these Terms and Conditions, you may not access or otherwise use the Site. By using the Site following any modification to the Terms and Conditions, you agree to be bound by any such modification to the Terms and Conditions.

    Age Requirement for Use of Site

    This Site is intended only for the use and enjoyment (i) of persons who are of legal age to purchase and consume alcoholic beverages in the jurisdiction in which they reside or, where they are accessing the Site from a different jurisdiction, in the jurisdiction from which they are accessing the Site and (ii) where the sale, consumption and advertising of alcohol is permitted in the relevant jurisdiction.

    To access or otherwise use the Site (i) you must be of legal purchase age or older in the jurisdiction in which you reside or the jurisdiction from where you are accessing the Site (whichever applies); and (ii) the sale, consumption and advertising of alcohol must be permitted in that jurisdiction. Persons under such legal purchase age or who reside in a jurisdiction where the sale, consumption and/or advertising of alcohol is not permitted, should not use the Site in any way.

    Social Media Platforms and other Links from and to the Site

    The Site may include links to social media platforms including without limitation Facebook, Instagram, Twitter, Youtube and Flickr (“Social Media Platforms”). As part of the services available on the Site and your use generally of the Site, you may follow a link to Social Media Platforms from the Site, you may share the Site link or a link to certain parts of the Site on Social Media Platforms, you may upload to the Site photographs or other content which are already stored on Social Media Platforms (provided always such photographs and/ or content are owned by you), you may identify third parties on the Site by reference to their identities on Social Media Platforms (provided always the consent of those third parties has been obtained by you) or you may interact between the Site and Social Media Platforms in any other permitted way. In these circumstances, you agree to comply with the Terms and Conditions and the terms and conditions of the Social Media Platforms used.

    Please note that use of the Social

    Media Platforms is governed by separate terms and conditions and privacy policies which can be found on the websites of the Social Media Platforms accessed.
    You acknowledge and agree that we have no responsibility for the accuracy or availability of information provided by sites to which you may link from the Site (“Linked Sites“). Links to Linked Sites do not constitute an endorsement by or association with the Operator of such sites or the content, products, advertising or other materials presented on such sites. the Operator does not author, edit, or monitor these Linked Sites.You acknowledge and agree that the Operator is not responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on such Linked Sites.

    Services Available on the Site

    We make certain services available to visitors of the Site. On the Site generally, you may be able to read information about our products, view movies, documentaries and other films, stream music, download music, tell your own story, upload your own photographs, music or other content, identify third parties in your story, photographs, music or other content, enter competitions, chat with other visitors, post comments on a bulletin board, download screensavers or other software, send branded material to friends etc (“Services” and the

    Services form part of the definition of “Site”).

    We do not solicit nor do we wish to receive any confidential or secret information or material from you through the Site, through any of the Services, by email or in any other way. Any information or material submitted by you will be deemed not to be confidential or secret.

    Visitors are solely responsible for any information or materials submitted by you through the Site, whether names, personal information, photographs, films, stories, music, ideas, creative concepts, other materials, information or data of any kind and in any format and other content you post on and through the Site (“User Information”).

    By submitting User Information to the Site you represent and warrant that the User Information is original to you and that no other party has any rights to it or that you have obtained all required consents and permits to enable you to submit the User Information to the Site and for it to appear on the Site. Visitors agree that the User Information will not include content which infringes upon the rights of any third party including, without limitation, intellectual property rights, privacy, publicity or other personal or proprietary right; content that is deceptive or fraudulent; content which is unlawful; content that promotes the excessive or irresponsible consumption of alcohol; content that is or could reasonably be considered to be hateful, defamatory, discriminatory, obscene, abusive, threatening, offensive or pornographic or that incites violence or contains nudity or graphic or gratuitous violence or depicts any illegal activity; or content that references ammunition and/or firearms or the sale of tobacco products. Visitors fully indemnify us for breach of these warranties and guarantees.

    If you have submitted User Information to us, we reserve the right to delay publication of User Information to the Site at all times for the purposes of our approval processes. We further reserve the right to remove any User Information or any other content from the Site at any time for any reason. Due to our commitment to promoting a message of responsible drinking, we require our users to be sensible, responsible and considerate when interacting with this Site. We will monitor User Information and ensure that it complies with our Corporate Social Responsibility policies. We do not allow any User Information which:
     

    • a) features someone who is or appears to be under the legal drinking age or is made by someone under the legal drinking age;
    • b) features any people, shown in pictures or videos which are associated with the act of drinking alcohol, who are not, or who do not look, over 25 years old (NB. those aged between the legal drinking age in your country of residence and 24 years old may be shown provided it is not within a context which associates them with drinking, i.e. there is no suggestion that they have just consumed, are consuming or are about to consume alcohol);
    • c) encourages underage purchase or drinking of alcoholic beverages;
    • d) encourages illegal, irresponsible or immoderate drinking;
    • e) promotes over-consumption;
    • f) condemns or criticises in any way anyone who chooses not to drink alcohol
    • g) portrays irresponsible drinking in a positive light or associates drinking with driving, operating any kind of machinery or engaging in any kind of dangerous activity;
    • h) implies alcoholic beverages have any physical, psychological or intellectual benefits;
    • i) implies alcoholic beverages gives bravado, confidence or helps to overcome individual or social problems;
    • j) implies alcoholic beverages consumption contributes to any kind of success (for instance in the field of personal relationships, social success, popularity, work, sports or suggest that it can enhance mental or physical performance);
    • k) glorifies the alcohol strength, relatively high alcohol content or intoxicating effect of a drink;
    • l) mentions drinking alcohol in relation to any kind of illegal, antisocial, dangerous, aggressive or violent behaviour.

     

    By submitting or sending User Information to the Site or to the Operator, you grant the Operator the royalty-free, unrestricted, worldwide, perpetual, irrevocable, non-exclusive and fully sub-licensable right and licence to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and display such material (in whole or part) worldwide and/or to incorporate it in other works in any form, media, or technology now known or later developed. You also warrant that any “moral rights” in posted materials have been irrevocably waived in favour of the Operator.
    Users should be aware that when they voluntarily disclose personal information (e.g., user name, e-mail address, phone number) on or through the public portions of the Site (e.g., comments, chat, bulletin boards), that such information is generally accessible to and may be collected and used by others and may result in unsolicited messages from other people. Visitors to and users of the Site are encouraged to exercise caution when providing personal information.

    If you use the Site for music downloads or other purchase promotions where you are provided with a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right, at our sole discretion, to disable any user identification code or password, whether chosen by you or allocated by us, at any time. Any music downloads or streams are for your own personal, non-commercial use. You agree that you shall not:
     

    • a) copy, reproduce, “rip”, record, make available to the public or otherwise use any part of the music downloads or streams or any part of them in a manner not expressly permitted under these terms and conditions;
    • b) sell or attempt to sell any invite to access the music downloads, or resell any code used to access the music downloads Service;
    • c) provide your personal identification code or use any other person’s personal identification code;
    • d) reverse-engineer, decompile, disassemble, modify or create derivative works based on the music downloads, music streams or any part thereof;
    • e) circumvent any technology used by us, our licensors, or any third party to protect content accessible through the Site.

     

    In addition to the above, you agree to use best endeavours to prevent unauthorised use of the music downloads and streams.

    To the extent permitted by law, we shall have no liability for any loss or damage suffered by you as a result of the use or disclosure of any of the User Information. This paragraph does not affect any rights you may have under data privacy laws that protect your personal information.

    Proprietary Rights

    As between you and the Operator (including our affiliates being any company which is part of the Pernod Ricard group at any time (“Group Company”)), we are the owner and/or authorised user of any trade mark, and/or service mark appearing on the Site, and are the copyright owner or licensee of the content and/or information on the Site, unless otherwise indicated. Except as otherwise provided herein, use of the Site does not grant to you a licence to any content, features or materials you may access on the Site. Any commercial use of the Site is strictly prohibited, except as allowed herein or otherwise approved by us in advance in writing. You may not download or save a copy of any of the content or screens for any purpose except as otherwise provided in these Terms and Conditions or as permitted on the Site. You may, however, print one (1) copy of the information on the Site solely for your personal use or records. If you make other use of the Site, except as otherwise provided above, you may violate copyright and other laws of the United Kingdom or other countries or territories and may be subject to liability for such unauthorised use.

    We do not grant any licence or other authorisation to any user of our trade marks, service marks, other copyrightable material or any other intellectual property, by including them on the Site. You also agree and acknowledge that any ideas, concepts, methods, systems, designs, plans, techniques or other similar materials that you submit or otherwise communicate to the Site, may be used by us in any manner.

    Internet Access

    You acknowledge and agree that in connection with your use of the Site you must: (a) provide for your own internet access to the and pay any service fees associated with such access, and (b) provide all equipment necessary for you to make such access and connection to the internet, including, without limitation, a computer, software, a modem and a means of connecting to or accessing the Internet. The Operator shall not be responsible for any malfunctions, errors, crashes or other adverse events that may occur from your use of the Site.

    User Information and Privacy Policy

    In the course of your use of the Site, you may be asked to provide and we may collect certain information about you and your use of the Site. The Operator’ information collection and use policies with respect to such User Information are set forth in the Privacy Policy. By using the Site, you agree to be bound by the Privacy Policy and you acknowledge and agree that you are solely responsible for the accuracy, content and updating of your User Information.

    No Confidentiality

    You agree and acknowledge that by using this Site, any and all communications and/or information transmitted by you to or through the Site will not be treated as confidential or secret.

    User Conduct

    You warrant and agree that, while using the Site, you shall not upload, post or transmit to or distribute or otherwise publish through the Site any materials that: (a) are protected by copyright, or other proprietary or intellectual property right, or derivative works with respect thereto, except as provided herein or without first obtaining permission from us or the copyright owner; (b) are unlawful, threatening, harassing, profane, tortious, delictual, defamatory, vulgar, obscene, libellous, deceptive, fraudulent, contains explicit or graphic descriptions or accounts of sexual acts (including, but not limited to, sexual language of a violent or threatening nature directed at another individual or group of individuals), invasive of another’s privacy, or hateful, (c) restrict or inhibit any other user from using and enjoying the Site, (d) constitute or encourage conduct that would constitute a criminal offence or give rise to civil liability, or (e) contain a virus or other harmful component, advertising of any kind, or false or misleading indications of origin or statements of fact.

    You also warrant and agree that you shall not: (a) impersonate, or misrepresent your affiliation with any other person or entity; (b) upload, post, publish, transmit, reproduce, distribute or in any way exploit any information or other material obtained through the Site for commercial purposes (other than as expressly permitted by the provider of such information or other material); (c) engage in spamming or flooding; or (d) attempt to gain unauthorised access to other computer systems through the Site. Except as otherwise expressly permitted herein, you may not upload, post, publish, reproduce, transmit or distribute in any way any component of the Site itself or derivative works with respect thereto, as the Site is copyrighted as a collective work under applicable copyright laws.

    We have no obligation to monitor any content on or through the Site and we assume no obligation. You acknowledge and agree, however, that we do retain the right to monitor the Site and to disclose any information as necessary or appropriate to satisfy any law, regulation or other governmental request, to operate the Site properly, or to protect ourselves or our users. We will not intentionally monitor or disclose any private electronic-mail message unless required by law. We reserve the right to refuse to post or to remove any information or materials, in whole or in part, that, in our sole discretion, are unacceptable, undesirable, inappropriate or in violation of these Terms and Conditions.

    You agree to defend, indemnify and hold the Operator, its directors, officers, employees, agents and affiliates harmless from any and all claims, liabilities, costs and expenses, including, without limitation, reasonable legal fees and costs, arising in any way from your use of the Site or the placement or transmission of any message, information, software or other materials or through the Site by you.

    DISCLAIMER OF WARRANTIES

    The site, including, without limitation, all content, functions and materials is provided “As is,” without warranty of any kind, either express or implied, including, without limitation, any warranty for information, data, data processing services, or uninterrupted access, any warranties concerning the availability, accuracy, usefulness, or content of information, and any warranties of title, non-infringement, merchantability or fitness for a particular purpose. The Operator does not warrant that the site or the functions, features or content contained therein will be timely, secure, uninterrupted or error free, or that defects will be corrected. The Operator makes no warranty that the site will meet users’ requirements. No advice, results or information, whether oral or written, obtained by you from the Operator or through the site shall create any warranty not expressly made herein. If you are dissatisfied with the site, your sole remedy is to discontinue using the site.

    LIMITATION OF LIABILITY

    To the extent permissible under law, in no event shall the Operator or any of its directors, officers, employees, agents, affiliates, or content or service providers be liable for any indirect, special, incidental, consequential, exemplary or punitive loss or damages arising from or directly or indirectly related to the use of, or the inability to use, the site or the content, materials or functions related thereto including, without limitation, loss of income or revenue, loss of anticipated profits or contracts, loss of anticipated savings, loss of data, loss of goodwill or loss of business, even if the Operator or such individual has been advised of the possibility of such loss or damages. Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential loss or damages so some of the above limitations may not apply to certain users. In no event shall the Operator be liable for or in connection with any content posted, transmitted, exchanged or received by or on behalf of any user or other person on or through the site. In no event shall the total liability of the Operator to you for all damages, losses, and causes of action (whether in contract, delict or tort, including, but not limited to, negligence or otherwise) arising from the terms and conditions or your use of the site exceed, in the aggregate, £100.00.

    Applicable Laws

    We control and operate the Site from our offices in the United Kingdom. In all matters relating to the Site and these Terms and Conditions, the applicable law shall be the law of England and Wales. All viewers and users of the Site agree to submit to the exclusive jurisdiction of the English Courts.

    The laws of England and Wales are applicable when using the Site. We do not represent that materials on the Site are appropriate or available for use in other locations. Persons who choose to access this Site from other locations do so on their own initiative, and are responsible for compliance with local laws, if and to the extent local laws are applicable.

    Modifications to the Site

    We reserve the right, for any reason, in our sole discretion, to terminate, change, suspend or discontinue any aspect of the Site, including, but not limited to, content, features or hours of availability. We may also impose limits on certain features of the Site or restrict your access to all or part of the Site without notice or penalty.

    Copyright Act Agent

    We respect the intellectual property rights of others, and require that the people who use the Site do the same. If you believe that your work has been copied in a way that constitutes copyright infringement, please send the following information in writing (which shall be deemed to include by email) to the Copyright Agent named below:

    Your address, telephone number, and email address;

    A description of the copyrighted work that you claim has been infringed;

    A description of where the alleged infringing material is located on the Site;

    A statement by you that you have a good faith belief that the disputed use is not authorised by you, the copyright owner, its agent, or the law;

    An electronic or physical signature of the person authorised to act on behalf of the owner of the copyright interest; and

    A statement by you, made under penalty of perjury, that the above information that you provide is accurate and that you are the copyright owner or authorised to act on the copyright owner’s behalf.

    Copyright Agent:

    Head of Legal, Pernod Ricard UK Limited, Building 7, Chiswick Park, 566 Chiswick High Road, London, United Kingdom, W4 5YG.

    Last Updated: February 2024

  • Pernod Ricard UK Limited
    Privacy Policy - Download the PDF

    Introduction

    Pernod Ricard UK Limited respects your right to privacy when you use our digital media (such as our websites, our mobile applications, our social media pages, and any online registration forms for our events and newsletters – together the “Digital Media”) and communicate electronically with us. 
    This privacy policy (the “Privacy Policy”) applies to the following persons (“you”):

    • All users of our Digital Media;
    • The clients of our Digital Media;
    • The participants to our events, sweepstakes and/or contests;
    • The participants to our surveys;
    • The recipients of our marketing messages/advertising.

    The purpose of this Privacy Policy is to inform you how Pernod Ricard UK Limited collects, stores and uses the personal data collected from you.
    This Privacy Policy may be updated at any time as a result of, among others, legal, technical or commercial changes. We will notify you, by appropriate mean, of any substantive change in this Privacy Policy. You are also invited to regularly read this Privacy Policy to make sure you are aware of the latest version. 
     

    1. WHO IS THE DATA CONTROLLER FOR THE PROCESSING OF YOUR PERSONAL DATA?

    Pernod Ricard UK Limited , a corporation duly organized under the laws of England and Wales, with its registered address at Building 7 Chiswick Park, 566 Chiswick High Road, London, United Kingdom, W4 5YG (“Pernod Ricard” or “we”, “our”, “us”) acts as the “data controller” for the processing of your personal data (i.e. it is the entity that determines “why” and “how” your personal data are used). 

    Please note that Pernod Ricard UK Limited markets products and services under various  brands and will process the personal data you provide when interacting with any of these brands.

    2. WHAT PERSONAL DATA DO WE COLLECT ABOUT YOU AND HOW?

    “Personal data" refers to any information that may identify you directly (e.g., your name) or indirectly (e.g., your phone number, postal/email address, pseudonymized data such as a unique identifier).

    We collect most of the personal data directly from you, for example by filling out a contact form, creating an account, using interactive features, subscribing to a service, registering and attending to an event, joining a loyalty program, attending any of our experiences, courses and testing, participating in a marketing campaign, entering a contest, ordering a product or service, requesting information, or responding to surveys.

    We may also collect personal data from cookies on our Website (see for more detailed our Cookie Policy).

    Depending on the purposes of collection, personal data collected are the following:

    • your name, your gender and contact details, including your postal address, email address, and phone numbers, and, where applicable, your business contact details; information allowing us to verify and check your identity, such as your date of birth;
    • your billing and delivery information, transaction and payment card information;
    • location data;
    • information to enable us to undertake financial checks on you to the extent permitted by applicable law;
    • your professional online presence, e.g. LinkedIn profile;
    • information from accounts you link to us, e.g. social media;
    • your contact history, purchase history, and saved items;
    • your interests, tastes and preferences;
    • information on how you use our Digital Media;
    • your responses to surveys and promotions;
    • your IP address and your mobile/tablet/device identifier;
    • customer service information (e.g., customer service inquiries, comments);
    • content you may provide to us (e.g., images, comments, audio recordings, etc.).

    The personal data collected is necessary to achieve the purposes described in section 3 below. If you do not provide the personal data we request, it may delay or prevent us from providing you with products or services.

    3. FOR WHAT PURPOSES AND ON WHAT LEGAL BASIS ARE PERSONAL DATA PROCESSED?

    Pernod Ricard collects and processes personal data that are relevant, adequate, not excessive and strictly necessary for the purposes pursued. 

    You will find below a table listing:

    • The different purposes of the processing operations (i.e. why we use your personal data);  
    • The legal basis on which we rely to carry out the processing (i.e. why we are authorized to use your personal data).
    PURPOSE OF THE PROCESSINGLEGAL BASIS
    Restrict access to our Digital Media to comply with applicable law or
    contractual restrictions
    Pernod Ricard’s compliance with its legal obligations
    Manage the creation of an account and your registration to the
    services/features available on our Digital Media including events and contests
    and provide you with the relevant services/features you have subscribed
    Performance of a contract (e.g. our Terms & Conditions) between Pernod
    Ricard and you (including the execution of pre-contractual measures) to
    provide you with the requested service.
    Provide you with marketing information, about the various brands we sell, (i)
    by electronic communications, phone and (ii) by displaying advertisements
    for you and people with a similar profile to you, on Pernod Ricard Digital Media
    and/or any digital advertising platforms such as social media platforms. 

    For example: we may send you emails with announcements about a new
    service or product we offer. We may also display advertising during your
    browsing on a social media platform about a promotion regarding the
    products of one of our brands.
    Please note that, in order to display advertisements likely to be of interest to
    you, we will share your identification data (such as your surname, first name,
    contact details) to the relevant digital advertising platforms (such as social
    media). Once your data is shared on such platforms, it is used to enable them
    to find you among their users, and (i) to show you ads about our products and
    services relating to brands operated by us when you browse such platforms,
    and (ii) to identify, based on your profile on the relevant platforms, lookalikes
    who may also be interested by Pernod Ricard’s ads. 
    In the context of these activities, we do not however, collect or access at any
    time the personal data concerning you held by the digital advertising platforms
    concerned and relating in particular to your profile or your behavior on such
    platforms.
    Your consent.

    Improve our customer knowledge / enrich your profile

    Allow us to learn more about your tastes and preferences through agreed 
    interactions with you and more generally log our interactions with you as it 
    is our legitimate interest to learn more about your tastes, your expectations,
    understanding how you use our services to provide a more customized
    service and improve our offers to you. This would also allow us to send you
    marketing communications better tailored to your interests and thus more relevant.

    We will occasionally combine, update, or otherwise enhance the personal data
    collected through our Digital Media with data we receive from outside records
    or third parties.

    For example: we may use the data from your purchase history to send you
    an invite to a local event related to a product you have purchased.

    Pernod Ricard’s legitimate interest, more specifically its economic/business
    interest to better serve your needs.

    Manage joint and co-sponsored programs and promotions

    For example: When we run a joint or co-sponsored program or promotion
    on our Digital Media with another company, organization, or other
    reputable third party, we may share your personal data with our
    partner or sponsor.

    Your consent
    When you use the third-party sponsorship (“Send to a friend”) feature. The
    Personal Data collected is used only once to send the communication and is not
    further retained by us, as appropriate according to local law.
    Your consent or the legitimate interest when permitted by law
    Measure the performance of our business (including our marketing
    campaigns) and analyze of such performance to improve it
    Pernod Ricard’s legitimate interest, more specifically its economic/business
    interest in optimizing its activities and its marketing campaigns to improve
    the user experience and boost sales.

    Ensure the proper functioning of our Digital Media (for example via audience
    measurement and statistics) through trackers such as cookies strictly
    necessary for the provision of an online communication service expressly
    requested by the user or solely intended to enable or facilitate communication
    by electronic means (for more information you can refer to our Cookie Policy.)

    For example: for user interface customization trackers (for example, for
    language selection or the presentation of a service), when such customization
    is an expected element of the service; for trackers enabling load balancing
    of equipment contributing to a communication service.

    Pernod Ricard’s legitimate interest to ensure the proper functioning of its
    Digital Media.

    Your consent, when necessary

    Optimize your user experience, provide you with advertising and content
    adapted to your interests through the setting of cookies on our Digital Media
    – for more information you can refer to our Cookie Policy.
    Your consent

    Handle any request or feedback you make about our products and/or services
    (complaints, comments, satisfaction survey, etc.)

    For example: management of your inquiries sent via our contact forms or
    contact email addresses, management of feedback provided in a
    satisfaction survey

    Depending on the purpose of your request, the legal basis is either:

    -    If your request is not related to a product/service already purchased 
    from/subscribed with Pernod Ricard: Pernod Ricard's legitimate interest,
    more specifically its economic/business interest to serve your needs and
    allow you to communicate with us simply and efficiently;

    -    If your request is related to a product/service already purchased
    from/subscribed with Pernod Ricard: the performance of a contract (e.g.
    our Terms & Conditions) between Pernod Ricard and you.

    Organize polls and surveys to get your feedback regarding our products and
    services
    Your consent
    Maintain the safety and security of our Digital Media and ensure fight against
    the fraudulent use of our websites or services
    Pernod Ricard’s legitimate interest, more specifically its business and
    economic interest to provide you with secure Digital Media and services.

    Send you transactional, legal or administrative communications

    For example: we may send you confirmation email when you sign up for, or
    unsubscribe from, a specific service or feature; we may also send you notices
    about updates to our privacy notices

    Performance of a contract (e.g. our Terms & Conditions) between Pernod
    Ricard and you (including the execution of pre-contractual measures) to
    provide you with the requested service. 

    For legal communications: Pernod Ricard’s compliance with its legal
    obligations.

    Establish any evidence necessary to defend our rights and manage 
    pre-litigation and litigation proceedings

    Respond to requests from the relevant authorities and defend our rights
    based on our legal obligations.

    For example: If we receive a subpoena or another legal request, we may
    need to inspect the data we hold to determine how to respond

    Pernod Ricard’s legitimate interest to defend its rights
    Manage a merger or acquisition of all or part of Pernod Ricard or a corporate
    reorganization
    Pernod Ricard’s legitimate interest i.e. its economic/business interest to
    anticipate and perform a corporate operation.

    Handle data subjects’ rights

    For example: management of your request to delete to your personal data

    Pernod Ricard’s compliance with its legal obligations.
    Manage your order, the delivery of products purchased on our Digital Media
    as well as manage product returns and after-sales services
    Performance of a contract (e.g. our Terms & Conditions) between Pernod
    Ricard and you (including the execution of pre-contractual measures) to
    provide you with the requested service.
    Accounting managementPernod Ricard’s compliance with its legal obligations.

    Secure the payment of your purchases on our Digital Media (and detect
    fraudulent payments)

    In this context, Pernod Ricard may process Personal Data involving automated
    decision making, where necessary for the performance of a contract (e.g.
    avoid fraudulent payment). It is specified that payment information (credit
    card number/details/banking information) is not collected by us but directly
    by the payment service providers.
    Due to automatic fraud detection, (i) the processing of your order/request
    may be delayed while we review your transaction; and (ii) you may be
    excluded from the benefit of a service or access to the service may be
    limited if a fraud risk is detected.

    Pernod Ricard’s legitimate interest, more specifically its
    business/economic interest to provide you with secure payments.

    4. TO WHOM DO WE DISCLOSE YOUR PERSONAL DATA AND WHY?

    To internal authorised employees
    We will communicate your data to our employees who need to process your personal data for the purposes specified in Section 3 of this Privacy Policy, in particular to our digital marketing, sales, accounting and tech teams. Your personal data can also be processed by employees from Pernod Ricard Group’s affiliates worldwide, in particular from our Brand companies, where Pernod Ricard affiliates provide support services (IT, administrative, marketing support) as processor of Pernod Ricard UK Limited.

    To service providers

    • For marketing and communication purposes, including competitions and events: we will share your data with our marketing and communication service providers such as advertising agencies, marketing agencies, social media and digital agencies to help us carry out competitions and events, advertising, marketing and sales campaigns, as well as analyzing their effectiveness and manage your contacts and queries.
    • For IT support purposes: we will share your data with our IT support service providers (for hosting, maintenance and technical support services) to help us for the internal operations of our Digital Media and to assist us with administering them or the various features, programs and promotions available on it.
    • For management of orders, payments, deliveries and after sales purposes: we will share your data with our IT support services providers, customer support, logistical and transport services and payment services providers.

    To partners

    • For joint and co-sponsored programs or promotion: when we run a joint or co-sponsored program or promotion on our Digital Media with another company, organization, or other reputable third party, we may share your personal data with our partner or sponsor. If your personal data is shared with a company other than Pernod Ricard as part of such program/promotion, we will let you know this at the time your personal data is collected.
    • For targeted advertising purposes: as indicated above, we will share, with your consent, your personal data with the digital advertising platforms, such as Facebook and Instagram, to display targeted ads on them, about the products and services of our various brands, to you and people with a similar profile to you. For more information about how such social media process your personal data and on how to exercise your rights with them in connection with any further processing of your personal data, we invite you to view the privacy policies on their websites. 

    To other third parties

    • For marketing communication purpose, we may disclose your personal data to our business partners only with your consent. In this context, your data is processed by the partner in question, who acts as the data controller. In such case, your data are subject to the data controller’s general terms and conditions and to its own personal data protection policy. We recommend that you carefully review such information/documents before consenting to the disclosure of your data to our partners.
    • For litigation and safety purposes: we may also disclose your personal data to authorities and/or external counsels if we are required to do so by law, or if in our good faith judgment, such action is reasonably necessary to comply with legal processes, to respond to any claims, or to protect the security or rights of Pernod Ricard, its customers, or the public.
    • In the event of a merger or acquisition of all or part of Pernod Ricard by another company, or in the event that Pernod Ricard were to sell or dispose of all or a part of the Pernod Ricard business, the acquirer may have access to the information maintained by that Pernod Ricard business, which could include personal data, subject to applicable law. Similarly, personal data may be transferred as part of a corporate reorganization, insolvency proceeding, or other similar event, if permitted by and done in accordance with applicable law. If applicable, the acquirer who will act as the new data controller will process your personal data in the conditions provided in the acquirer’s privacy policy.
       

    5. IS YOUR PERSONAL DATA SENT TO RECIPIENTS OUTSIDE THE UNITED KINGDOM OR THE EUROPEAN UNION?

    Pernod Ricard is a global company, and your personal data may be transferred to countries outside the United Kingdom, the European Economic Area, and the European Union, where Pernod Ricard Affiliates and third parties operate. Such transfers will only take place if permitted and in compliance with applicable laws.

    For these transfers, Pernod Ricard takes appropriate measures to ensure the security of personal data both during transit and at the receiving location. We ensure that either:

    • The country to which the data is transferred has been deemed to provide an adequate level of protection by the relevant regulatory authority (such as the European Commission for EU data or the UK government for UK data); or
    • Appropriate safeguards are in place, such as the Standard Contractual Clauses approved by the European Commission or the International Data Transfer Agreement (IDTA) or Addendum approved by the UK government, or where applicable, Binding Corporate Rules.

    You may obtain a copy of these safeguards at any time by contacting Pernod Ricard at the email address specified in section 10 of this Privacy Policy.

    Our main service providers for the operation of our Digital Media are based in the United States. The transfers of personal data to these services providers are implemented in accordance with applicable laws and rely on standard contractual clauses as set out by the European Commission. Such service providers are also bound by a contract that ensures a high standard of privacy protection and requires (amongst other provisions) that they act only on a member of Pernod Ricard Group’s instructions and implement technical measures necessary on an ongoing basis to keep your Personal Data secure.

    6. HOW LONG DO WE KEEP YOUR PERSONAL DATA?

    We will store the personal data that you sent us via our Digital Media in our databases as long as your account is active, for the duration of the contract with you or as needed to provide you the services you requested or to answer queries or resolve problems, or else to provide improved and new services.

    We may also retain your personal data in accordance with our internal retention procedure as necessary to comply with our legal and regulatory obligations, resolve disputes and enforce our agreements.

    You can find details on the data retention periods implemented in the table in section 3. 

    7. HOW DO WE SECURE YOUR PERSONAL DATA?

    Pernod Ricard takes all necessary technical and organizational measures to protect the confidentiality and security of your personal data collected via our Digital Media. These efforts include but are not necessarily limited to: (i) storing your personal data in secure operating environments to which the public does not have access, but only authorized Pernod Ricard employees, and our agents and contractors; and, (ii) verifying the identities of registered users before they can access the personal data we maintain about them.

    Our Digital Media may link up users to other websites of third parties and/or affiliates or subsidiaries of Pernod Ricard, through hyperlinks; this is a service available to you as a user of the site. Such links do not constitute an endorsement by Pernod Ricard of the linked sites, their content, including products, advertising or any other materials featured on them. Pernod Ricard has no control over these linked sites and cannot be held responsible or liable for their content, including products, advertising or any other materials featured on them, or any purchase you may choose to make on these linked sites.

    8. WHAT ARE YOUR RIGHTS REGARDING YOUR PERSONAL DATA?

    You have the following rights with respect to your personal data:

    • If your personal data has been processed on the basis of your consent, you can withdraw your consent at any time (see the table in section 3 of this Privacy Policy to understand which processing are based on your consent).
    • You have the right to obtain a copy of the personal data we hold about you.
    • You can request to rectify your personal data if they are inaccurate, incomplete or out of date.
    • You can request the erasure of your personal data (i) if your personal data is no longer necessary for the purposes mentioned above in section 3, (ii) if you have withdrawn your consent for a data processing based exclusively on such consent, (iii) if you have objected to the data processing, (iv) if the personal data processing is unlawful, (v) if the personal data must be erased to comply with a legal obligation applicable to Pernod Ricard. Please note however that this is not an absolute right, as we may be obliged to retain your personal data for legal or legitimate reasons.  
    • You can request the restriction of the processing. You may ask us to restrict the processing of your personal data in specific cases (e.g., if you contest the accuracy of your personal data).
    • You have the right to data portability, meaning to receive (and transmit to another data controller) personal data that you have provided to us and that we hold about you in a structured, commonly used and machine-readable format. This applies only where the processing is based on your consent or the execution of pre-contractual measures / performance of a contract and is carried out by automated means (see the table in section 3 of this Policy to understand which processing rely on these legal basis).
    • You have the right to object to the processing of your Personal Data by us, at any time, (i) for direct marketing purpose including based on profiling, or (ii) if the data processing is based on the legitimate interest of Pernod Ricard, except if we can demonstrate compelling legitimate grounds for the processing - (see the table in section 3 of this Privacy Policy to understand which processing are based on Pernod Ricard's legitimate interests).

    To exercise all these rights, you can send a request to: UKconsumerfeedback@pernod-ricard.com.

    You are informed that you can also lodge a complaint with the supervisory authority of the country where you are located if you have any concern about the conditions of processing of your personal data by Pernod Ricard. In the United Kingdom, you can contact the Information Commissioner's Office via their website at: www.ico.org.uk.

    However, we invite you to contact Pernod Ricard at the address below before filing any complaint before any supervisory authority.

    9. HOW DO WE TREAT CHILDREN'S PERSONAL DATA?

    Our Digital Media are not intended for children under the legal drinking age (“Minor”), we have implemented an age gate so we do not knowingly collect personal data from Minors. If we are notified or learn that a Minor has submitted personal data to us through our Digital Media, we will delete such personal data.

    10. HOW CAN YOU CONTACT US?

    If you have any questions, complaints, or comments regarding this Privacy Policy or our information collection practices, please contact us by writing to:

    Pernod Ricard UK Limited, Data Privacy Champion, Pernod Ricard UK Limited, Building 7 Chiswick Park, 566 Chiswick High Road, London, W4 5YG.

    or by sending an email to: UKconsumerfeedback@pernod-ricard.com.

    Pernod Ricard also has a appointed a Global Data Protection Officer that you can reach at group.dpo@pernod-ricard.com.
     

    This privacy notice was last updated: February 2025.

  • Pernod Ricard UK Limited
    Cookies Policy - Download the PDF

    Our Digital Media uses cookies and similar technologies (“cookies”), subject to your consent and when required by applicable law. 

    This Cookies Policy (the "Policy") describes how Pernod Ricard UK, ("Pernod Ricard" or "we"), use these cookies on our Digital Media, and our commitment to respecting your privacy regarding our use of cookies on our websites, applications, pages on social media etc (“Digital Media”).

    Pernod Ricard UK Limited is a company incorporated under the laws of England and Wales, and our registered address is Building 7 Chiswick Park, 566 Chiswick High Road, Chiswick, London W4 5YG.
    Before using our Digital Media please read this Cookies Policy carefully. If you do not agree with it, do not use our Digital Media.

    We reserve the right to make changes to this Cookies Policy or our Privacy Policy. Please regularly read this Cookies Policy and our Privacy Policy to make sure that you are aware of how your Personal Data may be used and of any changes we make to this Cookies Policy or our Privacy Policy.

    1. What is a cookie?

    Cookies are small text files or pieces of information which are stored on your computer or mobile device (such as a smartphone or tablet) when you visit our Digital Media. A cookie usually stores the name of the website/application from which the cookie came, the lifespan of the cookie (i.e. how long it stays on your device) and a unique identifier - usually a randomly generated number.

    2. Why do we use cookies?

    Cookies make our Digital Media easier to use and help us to tailor our service and products to your needs. 

    Cookies can do this because our Digital Media can read and write these files, enabling them to recognise you and remember important information that makes your use of our Digital Media more convenient and personalised (for example, by remembering preference settings).

    Cookies may also be used to help improve your future activities and experience on our Digital Media. We also use cookies to compile anonymous, aggregated statistics that help us understand how people use our Digital Media, and to improve the structure and content of our Digital Media.

    3. What are the different types of cookies we use?

    The types of cookies that we use can either be session or persistent, or first party or third party cookies.
    Persistent cookies are used to save your login information and remember your settings for future visits to our Digital Media and services. A persistent cookie is a cookie stored as a file on your computer where it remains, even when you close your web browser. This cookie can only be read by the Digital Media that created it, when you visit it again.
     
    Session ID cookies are used to enable certain features on our Digital Media and services, to better understand how you interact with our service and to monitor aggregate usage and web traffic. Unlike persistent cookies, session cookies are deleted from your computer when you close your browser. They usually store an anonymous session identifier on your computer which means you can browse a website/application without having to log in to each page, for example.

    First party cookies are our own cookies which we use to improve your experience. They are associated with a user’s Personal Data. No third party has access to the information we collect through our own cookies.
    Third party cookies are cookies placed by third parties on our Digital Media to provide their services - this includes cookies used for advertising. They place these cookies on your device on our behalf when you visit our Digital Media, and this helps them deliver the services they provide. You can find more information about these cookies in their privacy policies.

    Below is a list of the different types of cookies we may use on our Digital Medias. When cookies are used to collect personal information, the provisions explained in our Privacy Policy also apply, in addition to this Cookies Policy.

    a.          Essential Cookies

    Essential cookies are cookies which are strictly necessary for our Digital Media to work and for you to fully make use of its services and features. Without these essential cookies, certain features and services on our Digital Media may not work correctly and your experience will be impaired.
    We also use technical cookies which allow our Digital Media to remember choices you make Digital Media (such as your user name, your language or the region you are in) for customization and personalization purposes. These cookies do not gather any information about you that will be used for advertising purposes or remembering your browsing history.

     

    Who is placing the cookie ? Type Description/purpose
    Pernod Ricard  Persistent cookie Cookie Policy Visibility Cookies: We install a cookie on your computer which indicates whether or not you have been informed of the use of cookies through a banner notice being displayed, and then whether you have indicated your consent to the use of cookies by continuing to use the website/application or service, so that the banner will not continue to show every time you visit a page.
    Pernod Ricard  Persistent cookie Device Identifier Cookie: We install a cookie on your computer which identifies you and tells the Website/application that you are logged in.
    Pernod Ricard  Persistent cookie User Local Cookie: We install a cookie which is used to remember local specific selections made by you such as language preferences.

     

    These cookies are necessary to the operation of our Digital Media, are considered as non-privacy intrusive cookies improving internet experience and therefore they do not necessitate consent and you cannot opt-out of their use.

    b.          Social Media Plug-in Cookies

    We use buttons sharing of pages on social networking websites. These buttons may place a third party cookie on your device, which could gather usage information.

    Our Digital Media uses the following social media cookies:

    Who is placing the cookie ? Type Description/purpose
    Facebook Persistent cookie Facebook Social Media Button: Cookies are used to facilitate the sharing of content of our Digital Media on Facebook.
    Twitter Persistent cookie Twitter Social Media Button: Cookies are used to facilitate the sharing of content of our Digital Media on Twitter.

     

     

    To opt out of being tracked by the Facebook Social Media Button and Twitter Social Media Button on all the websites you visit, go to the General Account Settings of your Facebook and Twitter accounts, then click the opt-out link.

    c.          Analytics Cookies

    Our Digital Media may also use Google Analytics cookies. These cookies collect information about how you use and move around our Digital Media. For example, they keep track of which webpages are visited most, IP (Internet protocol) addresses, types of browser, internet service providers (ISP), referring/exit pages, operating systems, date/time stamps, and clickstream data.

    We use this information to analyze usage trends, to administer our Digital Media, to track how users move around our Digital Media and to gather general demographic information about who uses our Digital Media.

    Our Digital Media use the following analytical cookies:

    Who is placing the cookie ? Type Description/purpose
    Google Persistent and session ID cookies Google Analytics: Google Analytics cookies work together to give us information about how people use our Digital Media.

     

     

    To opt out of being tracked by Google Analytics cookies on all the websites you visit, go to http://tools.google.com/dlpage/gaoptout

    d.          Marketing and profiling cookies

    We work with third party advertising companies to serve advertisements while you visit our Digital Media, and we permit these companies to store and access their own cookies on your computer or mobile device in the course of serving those adverts.

    These companies use cookies to collect information about your visits to our, and other, Digital Media (this does not include personal information such as your name, address, e-mail address or telephone number). Combined with non-personally identifiable information about your purchases and interests from other websites, they may use this to provide advertisements about goods and services that might be of interest to you. 

    Our Digital Media uses the following advertising cookies:

    Who is placing the cookie ? Type Description/purpose
    BlueConic Persistent cookie Profiling tag. BlueConic installs a tracker on the user's devices which collects data on the browsing of the user on different websites using the tracker's unique ID number. We use the data to profile the users and define detailed market segments, for use in the marketing campaign strategy.  
    Google Persistent cookie Advertising Cookie. The Google advertising cookies are used to customize ads on Google properties, like Google Search. For example, these cookies are used to remember your most recent searches, your previous interactions with an advertiser’s ads or search results, and your visits to an advertiser’s website.

     

       

    To opt out of being tracked by BlueConic on all the websites you visit, please contact BlueConic by emailing them on info@blueconic.com

    To opt out of being tracked by Google advertising cookies on all the websites you visit, go to http://tools.google.com/dlpage/gaoptout

    e.           Flash cookies

    We also use Flash Cookies (also known as Local Stored Objects) and similar technologies to personalize and enhance your online experience.

    You can learn how to manage Flash Cookies by visiting the following website: 
    http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager06.html

    Please note that rejecting Flash Cookies is likely to mean that our Digital Media may not work properly, and therefore you will not be able to take full advantage of the Digital Media.

    4. How long are cookies stored?

    Cookies will have a maximum retention period after they are first stored on your computer, as required by applicable law.

    5. How to control cookies on our Digital Media?

    Except for cookies which qualify as essential, the cookies described above will be installed on your computer only if you continue browsing after you’ve read and agreed to the banner which appears on our home page.
    Flash cookies to enhance your web-browsing experience 

    You can also control how you interact with cookies in your web browser’s preferences. Read your browser's ‘Help’ section to find out how to do this. 

    Please note that if you turn off or disable cookies, you may not be able to log in to your account, view content or use other features on our Digital Media. You may also find that parts of our Digital Media either do not work at all or behave unexpectedly.

    If you use different devices to view and access our services, such as a smartphone or tablet, as well as your computer, you will need to ensure that each browser on each device is adjusted to suit your cookie preferences.

    To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit http://www.allaboutcookies.org/
     

    6. How to contact us?

    If you have any questions, comments, or concerns about our cookies policy please contact ukconsumerfeedback@pernodricard.com.